nagia: (gungrave; grave; enchained in sorrow)
Neijia ([personal profile] nagia) wrote2011-01-29 09:32 pm

(no subject)

Well, the day is over. I got out of work at four, but I didn't get home until seven and then didn't actually get to sit down until nine.

Today was pretty much the worst day I've had at Receivia since I was working in A/R. Logged back into all my systems after a half-hour lunch (I get an hour M-F), only to discover that the facility had completed an open professional bill for me, then copied it and finished that account's institutional bill as well. The next seven accounts in a row had already been billed and 'closed out' by the facility, despite having just been assigned to us yesterday. Because I'm paranoid and take things personally, and was also the only person billing Columbia today, I had a small attack of "OH MY GOD THIS IS MY FAULT I'M NOT DOING THIS FAST ENOUGH OR WELL ENOUGH AND THEY'RE GOING TO COMPLAIN ON MONDAY."

Broke down and cried at my desk. Then I tried to log into one last system and "flip" bills. Spent forty-five minutes fighting with it to no avail. Cried more. One of the team leads fought with it for another ten, and then told me that facility had pulled all our assigned encounters and flipped them for us, because they're assholes.

Around three, one of my fellow inmates -- the only other person to share my row -- looked up and went, "Katie, you do look like you're about to cry." The look of surprise on her face when I told her I already had, more than once, was almost a bright spot, except then my systems kicked me out.

All told, I had an hour of downtime and didn't make goal. I did get exactly 80% of goal, though, which I guess isn't bad for your first time on a facility. Especially if you're overtired, overstressed, and just generally overworked all to hell.

The news gets even better. Starting Monday, I'm now required to put in fifty-six hours a week. They don't really care how I manage it, I just have to get the hours. Which would be fine, I guess, except I'm supposed to cram two extra days's worth of hours into... one extra day.

There are days I could swear this place is deliberately trying to make me feel stupid and worthless.
novel_machinist: (Default)

[personal profile] novel_machinist 2011-01-31 04:46 pm (UTC)(link)
oh GOD 56? :/ I hate 12 hour shifts like burning.