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Entry tags:
- blah blah shut up katie,
- caffeine is god,
- caffeine is good,
- drugs are good,
- flames on the side of my face,
- god it never ends,
- goku monkey christ,
- i heart: narcotics,
- i thought drugs are bad,
- incorrect: drugs are good,
- merry fucking christmas,
- no seriously i love caffeine,
- oh john ringo no,
- pure unadulterated fury,
- ramble ramble blah blah,
- shit nobody cares about,
- someone shoot me now,
- sometimes i hate them all,
- sons of a bitches,
- sweet sufer-chomping leviathan,
- the little headache that could,
- total coffee addict,
- whine with that cheese,
- you me & the va makes three
(no subject)
Well, the day is over. I got out of work at four, but I didn't get home until seven and then didn't actually get to sit down until nine.
Today was pretty much the worst day I've had at Receivia since I was working in A/R. Logged back into all my systems after a half-hour lunch (I get an hour M-F), only to discover that the facility had completed an open professional bill for me, then copied it and finished that account's institutional bill as well. The next seven accounts in a row had already been billed and 'closed out' by the facility, despite having just been assigned to us yesterday. Because I'm paranoid and take things personally, and was also the only person billing Columbia today, I had a small attack of "OH MY GOD THIS IS MY FAULT I'M NOT DOING THIS FAST ENOUGH OR WELL ENOUGH AND THEY'RE GOING TO COMPLAIN ON MONDAY."
Broke down and cried at my desk. Then I tried to log into one last system and "flip" bills. Spent forty-five minutes fighting with it to no avail. Cried more. One of the team leads fought with it for another ten, and then told me that facility had pulled all our assigned encounters and flipped them for us, because they're assholes.
Around three, one of my fellow inmates -- the only other person to share my row -- looked up and went, "Katie, you do look like you're about to cry." The look of surprise on her face when I told her I already had, more than once, was almost a bright spot, except then my systems kicked me out.
All told, I had an hour of downtime and didn't make goal. I did get exactly 80% of goal, though, which I guess isn't bad for your first time on a facility. Especially if you're overtired, overstressed, and just generally overworked all to hell.
The news gets even better. Starting Monday, I'm now required to put in fifty-six hours a week. They don't really care how I manage it, I just have to get the hours. Which would be fine, I guess, except I'm supposed to cram two extra days's worth of hours into... one extra day.
There are days I could swear this place is deliberately trying to make me feel stupid and worthless.
Today was pretty much the worst day I've had at Receivia since I was working in A/R. Logged back into all my systems after a half-hour lunch (I get an hour M-F), only to discover that the facility had completed an open professional bill for me, then copied it and finished that account's institutional bill as well. The next seven accounts in a row had already been billed and 'closed out' by the facility, despite having just been assigned to us yesterday. Because I'm paranoid and take things personally, and was also the only person billing Columbia today, I had a small attack of "OH MY GOD THIS IS MY FAULT I'M NOT DOING THIS FAST ENOUGH OR WELL ENOUGH AND THEY'RE GOING TO COMPLAIN ON MONDAY."
Broke down and cried at my desk. Then I tried to log into one last system and "flip" bills. Spent forty-five minutes fighting with it to no avail. Cried more. One of the team leads fought with it for another ten, and then told me that facility had pulled all our assigned encounters and flipped them for us, because they're assholes.
Around three, one of my fellow inmates -- the only other person to share my row -- looked up and went, "Katie, you do look like you're about to cry." The look of surprise on her face when I told her I already had, more than once, was almost a bright spot, except then my systems kicked me out.
All told, I had an hour of downtime and didn't make goal. I did get exactly 80% of goal, though, which I guess isn't bad for your first time on a facility. Especially if you're overtired, overstressed, and just generally overworked all to hell.
The news gets even better. Starting Monday, I'm now required to put in fifty-six hours a week. They don't really care how I manage it, I just have to get the hours. Which would be fine, I guess, except I'm supposed to cram two extra days's worth of hours into... one extra day.
There are days I could swear this place is deliberately trying to make me feel stupid and worthless.
no subject
And fifty-six hours a week is too much!
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/me rages on your behalf
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Naturally, this arrangement is "temporary". It's "just" until we can "get more billers through the security process and trained".
I'll be gone long before any of this bullshit stops.
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And yes. Fifty-six hours a week is... damn near impossible. I'll figure it out somehow.
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Just to put your skilled role pay into perspective. >:\ So I am still grumpy for you.
But extremely glad you are getting out.
Do you at least get more breaks when you work that much? Can you work on weekends? Because otherwise that is just... fucking crazy.
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no subject